Features
One platform for the whole appliance repair job
Sell & quote
Win the job and get a clear yes — on paper no more.
Estimates that close
Build a branded estimate, send it as an email with a PDF, and let the customer approve or decline online. Approved estimates convert straight into a job.
Price book
Reusable services and materials with categories, units, part numbers, and taxable flags — with autocomplete right in the line-item editor.
Lead capture
Drop an embeddable lead form on your own website. New leads land straight in your pipeline, ready to convert into a customer and a job.
Schedule & dispatch
See the day at a glance and put the right tech on every job.
Drag-and-drop scheduling
A calendar with appointment durations, a default appointment length for your shop, and drag-to-schedule from an unscheduled queue.
Multi-technician jobs
Assign a primary tech plus helpers to a single job, reassign in a click, or unschedule when plans change.
Field mobile app
Technicians see their agenda, edit and send estimates, take payment on-site, and manage materials from their phone. It installs like a native app.
Get paid
Turn finished work into money in the bank — faster.
Online card payments
Take card payments powered by Stripe. Customers pay from a secure link on their estimate or invoice.
Partial & differential payments
Collect a deposit now and the balance later. Fellow Pros tracks the outstanding balance across multiple payments and issues a receipt for each one.
Store credit & payment ledger
Apply store credit, track every payment in a per-invoice ledger, and keep a clean paper trail from first dollar to paid-in-full.
Run the shop
The back office your business actually runs on.
Customers & history
Customer profiles with full job, estimate, and invoice history, quick stats, contact details, and multiple service addresses.
Inventory & purchasing
FIFO cost-layer inventory by storage location with a transaction ledger and on-hand valuation, plus purchase orders and suppliers. (Higher plans.)
Roles, permissions & activity log
Multi-role users (owner, admin, dispatcher, sales, technician) with granular, per-org-adjustable permissions — and an audit trail on every job, estimate, and invoice.
Have a question about a feature?
Check the FAQ for how card payments, scheduling, inventory, and the mobile app work — or see how the plans compare.
Ready to run your shop on one system?
Go from paper and spreadsheets to Fellow Pros — quote, schedule, invoice, and get paid in one place built for appliance repair.