Purpose-built for appliance repair
Run your appliance repair business on one system
Fellow Pros handles the whole job — customers, scheduling, estimates, invoicing, and card payments — with a field app your techs actually use. Built by someone who ran a repair shop.
No credit card to start · Web back-office + installable mobile app
Fellow Pros quick facts
- What it is
- An all-in-one field-service management platform (CRM) for appliance repair businesses.
- Who it’s for
- Independent appliance repair shop owners and small teams.
- Platforms
- A back-office web app for the office and an installable mobile app for field technicians.
- Pricing model
- Simple subscription tiers — Trial, Pro, and Ultra — with no per-feature nickel-and-diming.
Paper estimates, double-booked techs, and payments you have to chase don’t scale. Fellow Pros replaces the pile of apps and spreadsheets with one system made for appliance repair.
Everything in one place
Built to run the whole job
Sell & quote
Win the job and get a clear yes — on paper no more.
Estimates that close
Build a branded estimate, send it as an email with a PDF, and let the customer approve or decline online. Approved estimates convert straight into a job.
Price book
Reusable services and materials with categories, units, part numbers, and taxable flags — with autocomplete right in the line-item editor.
Lead capture
Drop an embeddable lead form on your own website. New leads land straight in your pipeline, ready to convert into a customer and a job.
Schedule & dispatch
See the day at a glance and put the right tech on every job.
Drag-and-drop scheduling
A calendar with appointment durations, a default appointment length for your shop, and drag-to-schedule from an unscheduled queue.
Multi-technician jobs
Assign a primary tech plus helpers to a single job, reassign in a click, or unschedule when plans change.
Field mobile app
Technicians see their agenda, edit and send estimates, take payment on-site, and manage materials from their phone. It installs like a native app.
Get paid
Turn finished work into money in the bank — faster.
Online card payments
Take card payments powered by Stripe. Customers pay from a secure link on their estimate or invoice.
Partial & differential payments
Collect a deposit now and the balance later. Fellow Pros tracks the outstanding balance across multiple payments and issues a receipt for each one.
Store credit & payment ledger
Apply store credit, track every payment in a per-invoice ledger, and keep a clean paper trail from first dollar to paid-in-full.
Run the shop
The back office your business actually runs on.
Customers & history
Customer profiles with full job, estimate, and invoice history, quick stats, contact details, and multiple service addresses.
Inventory & purchasing
FIFO cost-layer inventory by storage location with a transaction ledger and on-hand valuation, plus purchase orders and suppliers. (Higher plans.)
Roles, permissions & activity log
Multi-role users (owner, admin, dispatcher, sales, technician) with granular, per-org-adjustable permissions — and an audit trail on every job, estimate, and invoice.
How it works
Estimate → Job → Invoice → Paid
- 01
Estimate
Build a branded estimate from your price book and send it. The customer approves or declines online.
- 02
Job
Convert the approved estimate into a job — or create one directly — then schedule and dispatch your techs.
- 03
Invoice
When the work is done, turn the job into an invoice with a couple of clicks.
- 04
Paid
The customer pays by card online. Take a deposit and the balance across multiple payments, with a receipt every time.
Why Fellow Pros
Made for appliance repair — not adapted to it
Built for appliance repair, not adapted to it
Generic field-service tools make you bend your workflow to fit. Fellow Pros was shaped around how appliance repair shops actually run — from the price book to the estimate-to-invoice flow.
Made by a tradesperson who dogfooded it
The founder ran an appliance repair business and built Fellow Pros to run it. Every feature earned its place solving a real problem in a real shop.
One system, from lead to paid
Go from paper and spreadsheets to a single system: capture the lead, quote it, schedule it, do the work, invoice it, and get paid — without stitching apps together.
Fair pricing, no nickel-and-diming
Simple tiers instead of paying extra for every feature. Independent shops get the same capable system without the enterprise price tag.
What customers say
“A real customer quote will go here once you have one to share.”
Ready to run your shop on one system?
Go from paper and spreadsheets to Fellow Pros — quote, schedule, invoice, and get paid in one place built for appliance repair.